Ticket Premium Frequently Asked Questions

  1. What is Ticket Premium?
  2. How do I get a Ticket Premium pre paid card/voucher?
  3. How do I fund my account using Ticket Premium?
  4. How long does it take to receive the money transferred into my account?
  5. Which currencies does Ticket Premium transact in?
  6. Are there any transaction fees associated with Ticket Premium deposits?
  7. Can I withdraw to Ticket Premium?
  8. Is it safe to use Ticket Premium?

1. What is Ticket Premium?

Ticket Premium is an easy and convenient way for consumers to spend online without using a credit or debit card. Ticket Premium is a prepaid card/voucher that can be purchased at over 15,000 points of sale and also online. You do not need to register to buy Ticket Premium.

2. How do I get a Ticket Premium pre paid card/voucher?

Simply visit your nearest Ticket Premium point of sale and purchase a pre paid card/voucher. Please refer to www.ticket-premium.com and select your country to see your Ticket Premium options.

3. How do I fund my account using Ticket Premium?

  1. Log in to your account.
  2. Go to the 'Cashier' tab and select 'Deposit'.
  3. You will now see the Ticket Premium logo. To select this deposit option simply click on the icon.
  4. You'll be redirected to the Ticket Premium website where you can register for an account.
  5. Enter your deposit amount, Ticket Premium PIN code, bonus code (if applicable) and click 'Deposit'.
  6. The transaction will now be processed and you will receive instant confirmation for your deposit.

4. How long does it take to receive the money transferred into my account?

The money will be transferred to your account instantly.

5. Which currencies does Ticket Premium transact in?

Ticket Premium transacts in BRL, CAD, CHF, DZD, EUR, MAD, PLN, XAF, XPF only.

6. Are there any transaction fees associated with Ticket Premium deposits?

There is no charge for deposits made using Ticket Premium.

7. Can I withdraw to Ticket Premium?

Ticket Premium is currently only available as a deposit option.

8. Is it safe to use Ticket Premium?

Yes, Ticket Premium is totally secure. Through a combination of transaction monitoring, SMS transaction verification for cardholders and a dedicated anti-fraud team, Ticket Premium is an entirely safe online payment method.