Bank Transfer frequently asked questions.

1. What the PSE Payment Option?
2. What are the minimum and maximum deposit limits?
3. How soon does the money fall into my account?
4. Do I need to have a registered registered at PSE?
5. Do you charge any fees when depositing?
6. Is it possible to deposit from the cell phone?
7. I got an error message when I attempted to make a deposit, how should I proceed?

1. What the PSE Payment Option?

PSE is a popular and widely recognized payment method in Colombia. The PSE is an interface payment method that enables users to pay directly from their bank account in real time, without needing a credit card.

2. What are the minimum and maximum deposit limits?

The limits are between 25000 COP and 10M COP per transaction.

3. How soon does the money fall into my account?

If the procedure is done exactly as indicated in the cashier, the deposited amount is credited in minutes after confirmation of the online bank transfer by your bank. This confirmation can take up to 15 minutes.

4. Do I need to have a registered account at PSE?

No, is not needed

5. Do you charge a fee when depositing?

There is no fee for this deposit method.

6. Is it possible to deposit from the cell phone?

Yes, it is possible. Payment methods are available from your computer or your cell phone.

7. I got an error message when I attempted to make a deposit, how should I proceed?

First, please check in your personal account details that your mobile phone number field is completed. If not, please complete this information and try again. If the issue persist, please contact our customer support center.