Help

  • English
  • Italiano
  • Español
  • Svenska
  • Français
  • Türkçe
  • Ελληνικά
  • Polski
  • Dansk
  • Magyar
  • Русский
  • Slovenščina
  • Hrvatski
  • Slovenčina
  • Română
  • Български
  • Português (Brasil)
  • Deutsch (Österreich)
  • Español (Latinoamérica)
EN

    General Terms and Conditions

    General Information

    • Account
      • Login
      • Personal data
      • General
      • Inactive accounts
      • Closing and reopening
      • Promotional Points
    • Bonuses and promotions
      • General
      • Types of offers and rewards
    • Account Verification
      • United Kingdom
      • All other countries
    • Payments
      • General
      • Withdrawal
      • Deposit Limits
      • Payments FAQs
    • Registration
    • Security
    • Legal Matters
      • General
      • General Terms and Conditions
    • Payment Methods
      • Google Pay
      • Instant Bank Payment
      • Carulla
      • BR Transferencia Bancaria FAQ
      • PIX
      • Cards
      • CashtoCode
      • Easy Banking
      • GamersCard
      • Giropay by Skrill
      • Interac e-transfer
      • Interac Online
      • Luxon
      • MuchBetter
      • OXXO
      • paynet
      • PromoCode
      • PSE
      • SPEI
      • Surtimax
      • Todito Cash
      • Transferência bancária instantânea
      • Boleto
      • ePAY
      • Bank Wire Transfer
      • Dankort
      • Electronic Transfer
      • eps
      • Bank Transfer
      • giropay
      • iDeal
      • IDEBIT
      • INSTADEBIT
      • Instant Banking
      • Maestro
      • MasterCard
      • Bancontact
      • NETELLER
      • PayPal
      • paysafecard
      • Postepay
      • Przelewy24
      • Skrill
      • Skrill 1-Tap
      • SOFORT Banking
      • Ticket Premium
      • Trustly
      • Visa
    • Responsible Gaming

    Sports

    • Mobile Sports Betting
      • FAQ
      • Auto & Notify Cash Out
      • Cash Out
      • Sports Lobby
      • Access Sports & Leagues
      • Sport Filters
      • Markets Grouping & Scoreboards
      • Betslip & Bet placement
      • Mybets
      • Edit Bet
      • Favourites
      • Betfinder
      • Bet types
      • Bet settlement
      • Placing a bet
      • Quick Power tips
      • Glossary
    • Sports Betting
      • Placing a bet
      • Bet types
      • Bet settlement
      • Bet cancellations
      • Miscellaneous
      • eSports
      • Virtual Sports
    • Live Betting
      • Placing a bet
      • Bet types
      • Live Video
      • Technical issues
      • General
    • Betting Rules
      • Sports Betting General Remarks
      • FreeBet Terms and Conditions
      • Special Rules
      • Best Odds Guaranteed
      • Build a bet
      • Edit My Bet
      • Auto & Notify Cash Out Terms and Conditions
      • bwin Video Terms and Conditions
      • "Back Up Bet" Terms and Conditions
      • Odds Boost Terms and Conditions
      • Cash Out Terms and Conditions

    Poker

    • Favourites
    • Game rules
    • General
    • Missions
    • Poker Clients
      • Alerts
      • Disconnections
      • Download and Installation
      • Hand History
    • Lobby
      • General
      • Filtering
      • My Tournaments
      • Opening Tables
      • Resizing Columns/Selection
      • Sorting
      • Tournaments
      • Waitlist
    • Poker Table
      • Table
      • Multi-table options
    • Tournaments
      • General
      • Scheduled tournaments
      • Sit & Go Tournaments

    Casino

    • General
    • General Terms and Conditions
    • GENERAL TERMS AND CONDITIONS AS AMENDED ON 17.10.2022 (UK and REST of the WORLD)
    • GENERAL TERMS AND CONDITIONS AS AMENDED ON 01.11.2022 (CANADA)
    • GENERAL TERMS AND CONDITIONS AS AMENDED ON 30.01.2023 (EUROPE UNION and EEA)
    • GENERAL TERMS AND CONDITIONS AS AMENDED ON 18.06.2021 (BULGARIA) 
    • Standard Promotional Terms and Conditions 24.05.2016
    • Third-Party Content Policy
    • Sports
    • Casino
    • Disconnection and Cancellation Policy
    • Unfair Advantage Policy

    Sports

    • Sports betting general remarks
    • Special Rules
    • Video Terms and Conditions
    • FreeBet Terms and Conditions